Who We Are

Navigate Wellness Group, LLC operates this website (https://www.navigatewhg.com). We are a mental health therapy practice with offices in Mequon and Port Washington, Wisconsin. You can reach us at (262) 365-9825.

Information We Collect

Contact Form Submissions

When you submit a contact or new client inquiry form on our website, we collect the information you provide, such as your name, email address, phone number, and message content. This information is used solely to respond to your inquiry and is not shared with third parties except as necessary to provide our services.

Cookies

Our website uses cookies — small text files stored on your device — to ensure the site functions properly. These include:

  • Essential cookies: Required for basic site functionality, such as security and form submission.
  • Google reCAPTCHA cookies: We use Google reCAPTCHA on our contact forms to prevent spam. This service may set cookies and collect usage data in accordance with Google’s Privacy Policy.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Embedded Content

Pages on this site may include embedded content from other websites (such as videos, maps, or images). Embedded content from other websites behaves in the same way as if you had visited that website directly. These third-party sites may collect data about you, use cookies, and monitor your interaction with the embedded content.

Website Analytics

We may use analytics tools to understand how visitors use our website. This data is collected in aggregate and does not personally identify individual visitors. It helps us improve the site experience for our clients and community.

How We Use Your Information

Information collected through this website is used to:

  • Respond to your inquiries and contact form submissions
  • Schedule consultations and communicate about our services
  • Improve our website and user experience
  • Protect the security of our website and users

How We Protect Your Information

We take reasonable measures to protect the personal information submitted through our website, including the use of SSL encryption (HTTPS) for all data transmitted between your browser and our server. Access to submitted information is limited to authorized staff members.

Important Note About Health Information

This website is not intended for the transmission of protected health information (PHI). Please do not include sensitive health details in contact form submissions. Once you become a client, the handling of your health information is governed by our separate HIPAA Notice of Privacy Practices, which is provided during the intake process.

Who We Share Your Information With

We do not sell, trade, or rent your personal information to third parties. Information may be shared only in the following circumstances:

  • Service providers: We use third-party tools for website hosting (GoDaddy), form processing (WPForms), and spam protection (Google reCAPTCHA). These providers may process data on our behalf in accordance with their own privacy policies.
  • Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.

Data Retention

Contact form submissions are retained for as long as necessary to respond to your inquiry and for our legitimate business records. You may request deletion of your submitted information at any time by contacting us.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of any future communications

To exercise any of these rights, please contact us at (262) 365-9825 or use the contact form on our website.

Children’s Privacy

This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13 through this website.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this privacy policy or how your information is handled, please contact us:

Navigate Wellness Group, LLC
11124 N Cedarburg Rd Suite 150, Mequon, WI 53092
124 N Franklin St, Port Washington, WI 53074
Phone: (262) 365-9825

Effective Date: August 25, 2026

Disclaimer: This privacy policy covers the use of this website only. It does not replace or modify any HIPAA Notice of Privacy Practices provided to clients of Navigate Wellness Group as part of the therapeutic relationship.